Outsourcing must be done with foresight, savvy and a secure understanding of what it will mean. Tiré d’un article du Forbes – 12/01/2013.
Once upon a time, most HR departments provided one-stop shopping for employees with questions or concerns about benefits, hiring, training, complaints, colleagues, etc. For leaders, HR was the place to go for recruitment, retention and terminations. HR is a critical function and most companies handled it in-house. That’s all changing very rapidly. Today an estimated 50 percent of large companies outsource all or part of their HR needs.
Is this a good thing or a bad thing? Neither. Like everything else in business and talent management, a one size culture fits no one. The key is to develop a strategy and solution that works for your organization.
Here are the 5 top reasons so many companies are turning HR over to outsourced experts:
- It frees them to concentrate on core competencies.
- It saves money.
- It improves compliance
- It improves recruitment.
- It provides access to the latest tools and technology.
Those are some of the advantages to outsourcing. But it carries some very real risks. First of all, you’re turning an integral part of your organization’s success over to outsiders. They have a different – and at times even conflicting – agenda than you do. Service providers have their own bottom lines, and sometimes the service they provide can be shoddy. I’ve seen more than one organization get saddled (at least for the length of the contact) with outsourced talent that is a bad fit. Finding the right partners is absolutely critical. Do your due diligence here – and then repeat it! Never be penny-wise and pound-foolish – you get what you pay for. And watch out for too many bells and whistles in any sales presentation.
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